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ONE STOP SHOP FOR IT SERVICES
From Cabling (Voice, Data & electrical) - Telephone VoIP systems - Computer Repairs - Domain Network Setup/Troubleshooting – ISP Internet Access - Remote services - Alarm Systems – Video Surveillance system - IT Maintenance Package, we provide all types of IT services. Ad Hoc onsite support is available for non-contracted clients through pre-paid for a block of support hours. Each block covers a minimum of 5 hours, which can be used in one go, or in part to cover emergencies as they arise.
Take a look at the features of our On-Site Support & Services:
- Complete set up of your Home or Office Network
- Install Voice, Data & Electrical Cabling
- Install Telephone VOIP Systems
- Install Alarm Systems and Video Surveillance
- Implement Wireless Networks
- Server Installation and Network Maintenance
- Implement General Computer Repairs
- Provide ISP Internet Access and configure Domain Network
- Troubleshoot Internet Connections and Resolve Email Issues
- Supply Hardware Upgrades
- Configure System Rebuilds
- Repair Printer Faults
Benefits of IT Care Plan Onsite Support: Brief overview
Unlike other support services who provide basic monitoring or just one piece of the solution, Netmedic IT Care Plan is the complete package.
- Fixed monthly cost. No hidden fee.
- 24 X 7 Round the clock monitoring and patch management.
- Priority Support: Readily available Onsite engineers with fully equipped tools & vehicles for immediate response to onsite service requests.
- Pro-active, Premium service that always keeps your Network updated, optimised & secure.
- Maximise product life by regular maintenance on your network hardware.
- Maximise employee's productivity with almost zero downtime: Preventative maintenance - predict & resolve faults before they happen.
- Complete integration with your third party software. We take the time to maintain direct liaison with your third party provider to ensure all software patches, upgrades and monitoring is optimized, and integration with your system is not compromised.
- Future IT consults and recommendation: we assist in purchasing and installing new equipment and software, and coordination of equipment repairs. Importantly, our service offers some training for your key staff so they can start to recognize the symptoms when a system malfunction occurs.
Call Us Today on 1300 135 515 for Support & Click here for more information on our IT Care Plan.
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