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 Let's first define what Managed IT Services is all about. It is an IT maintenance package that defines the set of services & support to achieve maximum uptime and performance on your IT network. Our daily alarms check, notifications and network management services ensures that your network is fully optimised and all the elements are functioning at their optimum levels.
Managed IT Service preventative maintenance monitors your complete network system 24 X 7 and detects any potential hardware failures before they occur. This monitoring happens 24/7 and runs silently in the background. You won't even know we are there. All detected faults are easily rectified with the simple click of a button, thus provides rapid resolution with minimum downtime.
Network Patch management maintains the deployment of critical hot fixes , patches & service packs keeping your network up-to-date.
In our Managed IT Service package (IT Care Plan), we liaise with your third party software providers to ensure all software patches, upgrades are applied periodically and its integration with your system does not compromise the security & stability of your IT network. In fact, we actually assign a dedicated resource to making sure the entire process runs smoothly. Comprehensive Reporting function keeps the maintenance in-check by providing monthly reports on your network.
We understand that every business is unique, which is why our managed IT services can be customised to suit your individual business requirements. No matter what your business is, Netmedic Managed IT Services will back it up.
Netmedic Managed IT services brief overview:
- Fully automated, recurring and complete Hardware Inventory and Software Inventory and Audits
- Fully automated Patch Management
- Priority Onsite & Rapid Remote support
- Fully automated and scheduled Software Deployment and System Management
- Easy, Powerful and Comprehensive Scripting for System Management and Software Deployment
- System monitoring and alerts Proactive Windows Event monitoring and alerts
- Integrated Help Desk and Trouble Ticketing
- Secure Remote Control
- Secure FTP, Chat and Message Broadcasting
- Comprehensive, Integrated Management Reporting
- No limits on endpoints and number of users
- Easy and Flexible Administration
- Rapid Deployment
- Power, flexibility and scalability
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